The types of personally identifying information we collect may include your name, NRIC, passport or other identification number, contact information (e.g., name, postal address, email address and phone number), credit card and ID verification information (such as credit card number) where permitted by applicable law), network data, information about your boat or boating preferences, as well as other information relating to any individuals which you have provided us in any forms you may have submitted to us, or via other forms of interaction with you.
When you visit us online, we also may collect certain non-personally identifiable information, such as the type of browser you are using, the domain name of your Internet service provider, which of our pages you access, how long you spend on each page, and aggregate data about the number of visits you make and the products and services in which you are interested. The information we learn from you during your visit helps us to improve our site, respond to your requests and customize your shopping experience with OmniYacht.
Generally, OmniYacht collects Personal Data, either directly from you or from your authorised representatives (i.e. persons whom you have authorised, persons who have been validly identified as being you or your authorised representative pursuant to our then-current security procedures), from third parties, or from publicly available sources or through our website in the following ways:
when you submit a form for registering as a customer on our website or any other forms relating to any of our Products and Services
when you interact with our customer service team, for example, via telephone calls, letters, face-to-face meetings and emails
when you use some of our services, for example, websites and apps including establishing any online accounts with us
when you request that we contact you, be included in an email or other mailing list
when you respond to our promotions, initiatives or to any request for additional Personal Data
when you are contacted by, and respond to, our marketing representatives and customer service team
when we receive references from business partners and third parties, for example, where you have been referred by them
when you submit your Personal Data to us for any other reasons.
When you browse our website, you generally do so anonymously but please see paragraph 7 below on cookies
If you provide us with any Personal Data relating to a third party (e.g. information of your spouse, children, parents, and/or employees), by submitting such information to us, you represent to us that you have obtained the consent of the third party to provide us with their Personal Data for the respective purposes.
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.
OmniYacht collects, may use and disclose your Personal Data for the following purposes:
responding to your queries and requests;
managing the administrative and business operations of OmniYacht and complying with internal policies and procedures;
facilitating business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving any of the Companies;
matching any Personal Data held which relates to you for any of the purposes listed herein;
resolving complaints and handling requests and enquiries;
preventing, detecting and investigating crime and analyzing and managing commercial risks;
providing media announcements and responses;
monitoring or recording phone calls and customer-facing interactions for quality assurance, employee training and performance evaluation and identity verification purposes;
organising promotional events;
legal purposes (including but not limited to obtaining legal advice and dispute resolution);
conducting investigations relating to disputes, billing or fraud;
meeting or complying with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on OmniYacht (including but not limited to responding to regulatory complaints, disclosing to regulatory bodies and conducting audit checks, due diligence and investigations); and
purposes which are reasonably related to the aforesaid.
Where permitted under the Act:
OmniYacht may also collect, use and disclose your Personal Data for the following “Additional Purposes”:
In addition, where permitted under the Act and subject to the provisions of any applicable law, your Personal Data may be disclosed for OmniYacht Additional Purposes, to the vendors or other third party service providers in connection with promotions and services offered by OmniYacht.
OmniYacht may also collect, use and disclose your Personal Data for the following “Preferred Partners Additional Purposes”:
If you have provided your Singapore telephone numbers OmniYacht may contact you using such Singapore telephone numbers (including via voice calls, sms, fax or other means) with information about our Products and Services or those products and services offered by our preferred partners (including discounts, flash sales and special offers).
In relation to particular Products and Services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, we will collect, use and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.
When you shop on OmniYacht’s website, we may send you promotional/marketing material via mail along with your order package.
Should you wish to withdraw your consent for us to send you sales, marketing or promotional information via a specific mode, please inform us as follows:
to withdraw consent from receiving SMS promotions: please unsubscribe by following the steps provided in the promotional SMS;
to withdraw consent from promotional emails: please click on the Unsubscribe link in the promotional emails;
to withdraw consent from receiving promotional material with your order package: please email customer service, with the words “PERSONAL DATA” in the subject line, at the address provided below.
Please be aware that once we receive confirmation that you wish to withdraw your consent for marketing or promotional materials/communication, it may take up to thirty (30) days for your withdrawal to be reflected in our systems. Therefore, you may still receive marketing or promotional materials/communication during this period of time. Please note that even if you withdraw your consent for the receipt of marketing or promotional materials through a specific mode, we may still contact you for other purposes in relation to the Products and Services that you hold or have subscribed to with OmniYacht.
OmniYacht will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, your Personal Data may be disclosed, for the purposes listed above (where applicable), to the following:
OmniYacht’s related corporations and employees to provide content, Products and Services to you, address your questions and requests in relation to your customer accounts, subscription and billing or order arrangements with us as well as our Products and Services, to activate, deactivate, install, maintain and operate our systems and/or services;
companies providing services relating to insurance and consultancy to OmniYacht;
agents, contractors or third party service providers who provide operational services to OmniYacht, such as courier services, telecommunications, information technology, payment, printing, billing, payroll, processing, technical services, training, market research, call centre, security or other services to OmniYacht;
vendors or third party service providers in connection with marketing promotions and services offered by OmniYacht or its preferred partners;
commercial shops and retailers in relation to providing rewards and benefits;
any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) involving any of the Companies;
our professional advisers such as auditors and lawyers;
relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority; and
any other party to whom you authorise us to disclose your Personal Data to.
Enabling certain features and functions on our websites, eg. remembering your user-id, browsing and other service preferences
building up a profile of how you and other users use the website
improving the efficiency of our website
administering services to you and to advertisers; and
establishing usage statistics
Most internet browsers provide you the option of turning off the processing of cookies (please see the “help” section of your browser), but this may result in the loss of functionality, restrict your use of the website and/or delay or affect the way in which it operates.
Advertisements on the OmniYacht website may be provided by third party advertisers and their agencies. These may generate cookies to track how many people have seen a particular advertisement (or use the services of third parties to do this), and to track how many people have seen it more than once. OmniYacht does not control these third parties and their cookie policies and if you have questions about their cookie policies, please contact OmniYacht and we will try our best to assist by providing you information about these third party advertising agencies.
OmniYacht is not responsible for the Personal Data policies (including Personal Data protection and cookies), content or security of any third party websites linked to the OmniYacht website.
OmniYacht uses features of Google Analytics, please see this link http://www.google.com/policies/privacy/partners/ for how your data is collected and https://tools.google.com/dlpage/gaoptout for how to opt-out of any Google Analytics tracking.
As part of the above, OmniYacht may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings (https://www.google.com/settings/ads), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
OmniYacht also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show OmniYacht ads on sites across the Internet. OmniYacht and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to OmniYacht, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to OmniYacht.
When you log on to the OmniYacht website, OmniYacht with the help of Google Analytics may use your browsing behaviour to connect it with any other data that has previously been provided by you, in accordance with this Personal Data Protection Policy.